Onecard™ General Questions
Posted on 30. Jun, 2011 by admin in FAQ's
What happens if the medical facility does not have a Point Of Sale (POS) device or it is offline? You may proceed to the nearest ATM to withdraw the funds. Please bear in mind that the ATM withdrawal fees may vary and you will not be able to withdraw the exact amount that was deposited [...]
Health Cover General Questions
Posted on 30. Jun, 2011 by admin in FAQ's
What happens if I cannot reach Oneplan™ on the IVR? In the event that you cannot reach the Oneplan™ offices to pre-authorise a claim, you are can pay for your consultation and claim back from us at a later stage and simply furnish us with proof of your payment via fax or email What [...]
Accidents
Posted on 08. Jul, 2010 by admin in FAQ's
Accidents are considered unforeseen events that have caused you bodily harm, for example a car accident or a work related injury
Casualty
Posted on 08. Jul, 2010 by admin in FAQ's
We have specifically catered for Casualty events by providing all Oneplan™ members access to casualty wards 24hrs a day
Dentists
Posted on 08. Jul, 2010 by admin in FAQ's
A smile is meant to last a lifetime. Keep your teeth healthy and bright with regular visits to the dentist or oral hygienist
Disability
Posted on 08. Jul, 2010 by admin in FAQ's
In the event that you are disabled in an accident, not only will your accident benefit cover the cost of your Medical care, but the policy will also make a lump sum payment to the member
Emergencies
Posted on 08. Jul, 2010 by admin in FAQ's
Most severely injured patients, in the event of serious trauma, require critical care within the first hour. Quick response times and quality medical assistance is always our priority
Funeral and Death
Posted on 08. Jul, 2010 by admin in FAQ's
Funeral and Death benefits are often sold as individual policies, Oneplan™ has included one or both of these benefits in our plans to assist our members in simplifying their affairs and benefiting in cost savings due to one provider supplying one solution
HIV
Posted on 08. Jul, 2010 by admin in FAQ's
Oneplan™ provides ARV treatment to clients who are HIV Positive as well as preventative care to those who are involved in traumatic experiences where there may be chance of infection
Hospitalisation
Posted on 08. Jul, 2010 by admin in FAQ's
Oneplan™ will ensure that you are constantly cared for in a hospital environment where the necessary care can be administered by professional staff
